Ask Us Anything
If you can't find what you're looking for in the answers below, please get in contact with us directly!
How can I get free shipping?
Simply place an order of $50 or more. Once your cart meets the minimum, free shipping will automatically apply at checkout. No extra steps needed!
Do you offer any warranties on your products?
We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect our Refund Policy.
Do you offer international shipping?
Yes, we ship all over the world, and shipping is free on every order! We also run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How do I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can use this number on our Track My Order page to check the status of your delivery.
What is your return policy?
To return a product, please ensure it meets the criteria outlined in our return policy. You can start the return process by following the steps provided in our return policy. We’re committed to making returns as smooth as possible as part of our dedication to customer satisfaction.
Can I change or cancel my order?
We can only change or cancel orders that have not been processed for shipping yet. Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order. To make changes to your order, please reach out to support on the Contact page or email us directly at support@mewyoo.com
Any questions?
You can contact us through our contact page! We will be happy to assist you.